Shipping policy

Shipping

roombodi sources products from all over the world to bring you the trendiest pieces of room decor. As a result, shipping can take up to 3 weeks after a 1-7 business day processing time. NOTE: DUE TO COVID-19, SHIPPING TIMES ARE UNFORTUNATELY DELAYED AN ADDITIONAL 1-2 WEEKS. There's a good chance that your order will arrive faster, but sit tight and we'll get your room decor to you as quickly as quickly as possible. Certain products are eligible for free, speedy US shipping—if this offer applies, it'll be listed on the product page. Note that orders placed on Fridays, holidays, or weekends will begin processing the next business day.

In some instances, delivery may be delayed depending on your country's customs. roombodi and the courier do not have control over how long customs will hold a package. In addition, certain countries may apply tariffs after the package is accepted. We suggest checking with your local post office to find out if that applies to you as roombodi will not cover additional customs fee charges. roombodi is not responsible for applicable customs fees, import duties, taxes, or any other charges.

Refunds

If your order does not arrive within 60 days after purchasing, please contact support@roombodi.com.

High-Risk Shipping

Unfortunately, due to high risk, the following countries are subject to a $70.00 shipping fee instead of $6.99 USD:

  • Iraq
  • Jordan
  • Bosnia and Herzegovina
  • Moldova
  • Montenegro
  • Serbia
  • Burundi
  • The Democratic Republic of The Congo
  • Libya
  • Paraguay
  • Syria
  • Zimbabwe

The following countries are also considered high-risk, but will incur our standard shipping fee of $6.99 USD. However, roombodi does not take responsibility for lost or damaged packages when shipping to these countries:

  • Afghanistan
  • Lebanon
  • Russia
  • Belarus
  • Croatia
  • Algeria
  • Angola
  • Republic of the Congo (Brazzaville)
  • Liberia
  • Niger
  • Nigeria

Unavailable Countries

Unfortunately, due to legal and logistical restrictions, roombodi cannot ship to the following countries and you will not be able to complete checkout:

  • Iran
  • Myanmar (Burma)
  • North Korea
  • Cuba
  • Palestinian Territories
  • Sierra Leone
  • South Sudan
  • Sudan
  • Crimea (in Ukraine)